As potentially one of the least politically correct people I know, I often have a hard time finding the line between what is okay to discuss and, most importantly, how to discuss it.
It seems that in society, even among the best of friends, talking about negative things is always okay (as long as you don't overdo it, of course, because then you're a whiner, a Debbie Downer). Upset with a boss? Bitch about it over cocktails. Frustrated with endless piles of work? By all means, we're here for you. Co-workers suck? Tiptoeing around silly office politics? Complete lack of accountability in others? Let it out, folks.
But what about the truly good things? What about when good things happen and you're excited and want to share? What about when your efforts are commended, or you are given recognition and praise? What about when things are simply going well and you want to talk about that? The line gets fuzzy.
You think: well, can I just come out and say, "I got an award today!"? You think: am I going to look like a complete bragging ass for talking about how good things are going? You think: is it okay to be this visibly excited?
Talking about and sharing good things, positive things is almost always harder than negative things. After all, think about your role as a responder to these instances: someone says "I had the WORST day today, I couldn't get a hold of anyone so 'x' project was delayed and then my co-worker completely dropped the ball on 'y' and of course my boss won't say anything or intervene. Then, I had to deal with this rude customer who all but insulted my intelligence and insisted to talk to my supervisor, despite my assurance that I was a supervisor. I feel so unappreciated and I just don't know what to do - there are only so many hours in a day!"
This, you think, is easy to react to: sympathy. Empathy. Words of encouragement. Maybe tidbits of advice, suggesting that she have one-on-one time with her boss and calmly explain the sources of frustration. Offer to take her out for lunch or happy hour and make her feel better, give her a safe space to vent.
Believe me, I have needed exactly that reaction countless times in my life. My last position and employer was pretty terrible and my misery and anxiety levels were through the roof. I am so fortunate to have a myriad of great friends (and a great husband, of course) who would listen, who would offer support, who would be patient as I worked through my grumpiness, who would do everything necessary and really, truly try to make me feel better - and often times, they did.